Access to Emergency Services

The Body of European Regulators for Electronic Communications (BEREC) should establish and maintain a single Union wide database of means of access to emergency services that are mandated and are technically feasible to be used by roaming end users in all Member States. Such a database would help national operators, national regulatory authorities and, where applicable, other competent authorities to be informed of all the means of access to emergency services deployed within the Union.

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Country Means of Access Description Download Link Additional Information
Spain Emergency applications An app allows to report incident regarding disabled end-users; conversation follows as chat. More information at https://alertcops.ses.mir.es/publico/alertcops/ https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc… Android, calls (voice) s and chat
Spain Emergency applications An app allows to report incident regarding disabled end-users; conversation follows as chat. More information at https://alertcops.ses.mir.es/publico/alertcops/ https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it… Apple, calls (voice) and chat
Sweden Emergency applications Mobile applications (Android and Apple) for emergency voice calls to 112. https://www.sosalarm.se/trygghet/112appen/
Sweden Messaging Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor…
Sweden Relay services An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. The Text Relay Service can be called with SIP-addresses, mobile applications (Android and Apple) & web application, and for the person using hearing and Emergency Calls (Voice) with telephone numbers. https://www.texttelefoni.se/
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