BEREC Report on the outcome of the public consultation on the draft BEREC Guidelines detailing Quality of Service Parameters

This report summarises the responses received to the public consultation on the draft BEREC Report on Guidelines detailing Quality of Service Parameters (QoS) (hereinafter Guidelines). The public consultation was organised from 10 October till 10 November 2023 with the objective to gather stakeholders’ comments and observations on the content of the draft BEREC Guidelines.
BEREC Guidelines detailing Quality of Service Parameters contains the QoS parameters to be measured, the applicable measurement methods and the content, form and manner of the information to be published, including possible quality certification mechanisms which relevant stakeholders, National regulatory authorities (NRA) in coordination with other competent authorities should take utmost account of.
In response to the consultation on the draft Guidelines, BEREC received 5 contributions from the following stakeholders:
1. ECTA
2. Pirlys S.L.
3. Ookla EMEA Office
4. GSMA
5. ETNO
In general, stakeholders welcomed the opportunity to comment on the draft BEREC Guidelines detailing Quality of Service Parameters. The following sections provide further comments, observations and recommendations expressed within the contributions during the public consultations.