BEREC Guidelines detailing Quality of Service Parameters

According to Article 4 of the BEREC Regulation, BEREC shall issue guidelines on the implementation of the European Union regulatory framework for electronic communications, as referred to in Directive (EU) 2018/1972 (hereinafter referred to as “the EECC”), on, among other things, relevant quality of service (‘QoS’) parameters which National Regulatory Authorities (NRAs), in coordination with other competent authorities, should take utmost account of.
In accordance with Article 104(2) of the EECC, the reason for issuing the present guidelines is to provide guidance to NRAs in respect to Article 104 of the EECC and to contribute to the consistent application of Article 104(2) and Annex X.