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A significant barrier to providing consumer education about Electronic Communications Services (ECS) is that many consumers ‘don’t know what they don’t know’. These consumers are unlikely to search for consumer information and may make expensive mistakes … |
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The number portability and possibility of switching between providers are key for effective competition in a competitive environment. The availability of transparent, accurate and timely information on switching should increase the End Users’ confidence … |
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Recital 272 of Directive (EU) 2018/1972 of the European Parliament and of the Council establishing the European Electronic Communications Code – the EECC – states that National Regulatory Authorities (NRA), in coordination with Other Competent Authorities … |
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The specificities of the electronic communications sector require, beyond horizontal contract rules, a limited number of additional End User protection provisions. Under Article 105 of Directive (EU) 2018/1972 of the European Parliament and of the Council … |
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Digital technologies are increasingly important in our economy and social life, with Electronic Communications Services (ECS) becoming a standard part of almost all areas of consumer life. It is therefore necessary to develop digital tools that allow … |
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Enforcement Article 29(1) of Directive (EU) 2018/1972 of the European Parliament and of the Council establishing the European Electronic Communications Code – the EECC – provides that Member States shall lay down rules on penalties, including, where … |
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What is Evolution of Wireless Networks and why does it matter? Most people use wireless networks every day to connect to the internet with their smartphones and tablets, or to make and receive phone calls and/or Short Message Service (SMS) messages. … |
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The Body of European Regulators for Electronic Communications (BEREC) aims to keep track of the evolution of different physical network components and their interrelation, in order to identify trends and analyse their potential impact for consumers and … |
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The wireless technology that is used to connect physical network components is constantly evolving. The Body of European Regulators for Electronic Communications (BEREC) follows the general trends, and where appropriate analyses the potential impact of … |
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The Body of European Regulators for Electronic Communications (BEREC) aims to keep track of the evolution of services that are offered over wireless connections, in order to identify trends and analyse their potential impact on consumers and markets, and … |