BEREC

9th BEREC Report on transparency and comparability of international roaming tariffs

Document number: BoR (21) 158
Document date: 09.12.2021
Date of registration: 15.12.2021
Document type: Reports
Author: BEREC

This report provides an overview of the transparency and comparability of retail roaming tariffs. In July 2021, BEREC sent a questionnaire to operators and National Regulatory Authorities (NRAs) in order to gather information for the period August 2020 to July 2021 on two aspects that are key issues for customers when selecting tariffs for international roaming services: Firstly, transparency, meaning the availability of clear information about prices and conditions for each tariff, as well as simple procedures for customers to switch between tariffs; and secondly, the comparability of tariffs. By comparability, BEREC means the ability for customers to compare different types of tariffs offered by operators and to select the one best suited to their needs and patterns of consumption.