Draft BEREC Report on Terminating Contracts and Switching Provider

Document number: BoR (18) 229
Document date: 06.12.2018
Date of registration: 12.12.2018
Document type: Public Consultations
Author: BEREC

This report collates information on the approaches to switching across different communications services. It discusses the processes used in MS and the applicable rules in each MS to ensure that there are robust safeguards and adequate protection for consumers against any failures or drawbacks within the switching process.