BEREC

Request a document

A general policy of BEREC and the BEREC Office is to make their deliverables directly accessible to the public to the maximum extent possible. Therefore, before requesting a document, search for it through the dedicated tool available in the “Search Section”.

If you have searched for it and you already know that the document you are looking for is not public, then you may request access to a non-public document.

How to request a document?

You can request access to a document by using the following means:

In order to enable us to process your request, please state your family name (s), first name(s), address, town and postcode, country, e-mail and telephone number. You may inform also about the purpose for requesting the document and to provide us with information about the legal entity and your position in it if you apply for access to a documents on behalf of a legal entity. Please note that, whilst you may provide reasons for your application, this is not compulsory!

When submitting successfully the request you will receive and acknowledgement of receipt via e-mail. If you do not receive such a message, it would mean that either your request was not received or your data has not been entered correctly. In such case either resent your request or submit a request for rectifying your data.

When will I receive a reply?

The BEREC Office will provide a reply to your request for access to a document within 15 working days, although this can, exceptionally, be extended by further 15 working days.

The BEREC Office will examine your request on the basis of  Regulation (EC) No 1049/2001 of the European Parliament and of the Council regarding public access to European Parliament, Council and Commission documents and the specific provisions regarding public access to documents of BEREC and the BEREC Office set out in the BEREC transparency rules.

Please note that, if your request is insufficiently specific, the BEREC Office may not be able to identify the document(s) concerned and may, therefore, have to contact you in order to receive more details regarding the requested document in order to be able to process your request. For that reason providing of precise and sufficient contact data together with the request for access to a document is important.

If you discover that the data provided by you is either incomplete or wrong, you may have your personal data rectified at any time. If you would like to request corrections to your personal data, please inform the BEREC Office in writing at the following e-mail address: berec@berec.europa.eu

Access to documents in general is provided via electronic means or, if this is not possible for technical reasons, you will receive a paper copy. It is also possible to consult documents on the spot.

Complains for refused access

In the event of a refusal, the applicant will receive a motivated answer explaining the legal ground justifying the refusal. S/he has 15 working days to make a confirmatory application asking the institution to reconsider its position.

If the confirmatory application is rejected, the applicant may make a complaint to the Ombudsman or bring an action before the General Court.

More information for the cases in which access to a document could be refused can be found in Regulation (EC) No 1049/2001.

Privacy statement

Regulation 45/2001 applies to the processing of personal data carried out when managing the requests for access to documents or information submitted to the EDPS.

Further to Article 11 and Article 12 of Regulation 45/2001, the BEREC Office provides data subjects with the following information:  

The controller is the BEREC Office.

The purpose of the processing operation is to ensure appropriate treatment of requests for access to documents or information.

The legal basis for this processing operation is Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 30 May 2001 regarding public access to European Parliament, Council and Commission documents.

The following data are collected:

  • Compulsory information in the on-line form for access to documents: family name(s), first name(s), e-mail address, postal address;
  • Non-compulsory information in the on-line form for access to documents: occupation, organisation on behalf of which the request is submitted, telephone, phone number, fax number;
  • Data supplied by the applicants in a request for access to documents or information submitted through channels different from the on-line form;
  • Data that appear on the requested documents or information.

The data subjects are natural persons or any individual acting on behalf of a legal person who submits a request for access to documents or information and any natural person whose identity appears on the documents or information requested.

Personal data are treated by the staff members dealing with the request and are not disclose outside the BEREC Office. Personal data that appear on the requested document or information may be disclosed to the applicant following an assessment under Article 8(b) of Regulation 45/2001.

The retention period for keeping personal data is 10 (ten) years.

The data subjects have the right of access and the right to rectify their data. Any such request should be addressed to the BEREC Office at the following mailbox dpo@berec.europa.eu and treated within 15 working days.

The data subjects have the right to recourse to the BEREC Office Data Protection Officer (dpo@berec.europa.eu) if you consider that your rights under Regulation 45/2001 have been infringed as a result of the processing of your personal data, and, to the EDPS at: https://secure.edps.europa.eu/EDPSWEB/edps/lang/en/EDPS